{"id":8844,"date":"2025-03-15T14:21:37","date_gmt":"2025-03-15T13:21:37","guid":{"rendered":"https:\/\/clover-vtl.com\/doc\/?post_type=manual_documentation&#038;p=8844"},"modified":"2025-03-17T13:28:01","modified_gmt":"2025-03-17T12:28:01","slug":"troubleshooting-clover-deployment-issues","status":"publish","type":"manual_documentation","link":"https:\/\/clover-vtl.com\/doc\/documentation\/get-started\/troubleshooting-clover-deployment-issues\/","title":{"rendered":"Troubleshooting Clover Deployment Issues"},"content":{"rendered":"<div id=\"toctoc\"><\/div>\n<p>This document provides step-by-step guidance to identify and resolve common issues encountered during the subscription and deployment of Clover.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-saas-subscription-issues\">1. SaaS Subscription Issues<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Issue:<\/strong> This project is already linked to another marketplace subscription.<\/li>\n\n\n\n<li><strong>Resolution<\/strong>: This means you have already launched the Clover landing page from a different Clover subscription. Please return to the SaaS list in the portal and select the original subscription you used to continue the configuration.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1912\" height=\"962\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/screenshot-1742214364570.png\" alt=\"\" class=\"wp-image-8902\" srcset=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/screenshot-1742214364570.png 1912w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/screenshot-1742214364570-300x151.png 300w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/screenshot-1742214364570-1024x515.png 1024w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/screenshot-1742214364570-768x386.png 768w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/screenshot-1742214364570-1536x773.png 1536w\" sizes=\"(max-width: 1912px) 100vw, 1912px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-common-deployment-issues\">2. Common Deployment Issues<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-1-script-execution-errors\">2.1 Script Execution Errors<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Issue:<\/strong> Deployment scripts fail or time out. You may encounter one of the following errors:<\/li>\n\n\n\n<li><strong>Error<\/strong> <strong>1<\/strong>: Current user does not have Owner role at subscription level. This role is required for script execution.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"549\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture8-1024x549.png\" alt=\"\" class=\"wp-image-8876\" srcset=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture8-1024x549.png 1024w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture8-300x161.png 300w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture8-768x412.png 768w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture8-1536x824.png 1536w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture8-2048x1099.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Error<\/strong> <strong>2<\/strong>: Failed to assign User Access Administrator role: Operation returned an invalid status code &#8216;Forbidden&#8217;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"397\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture7-1024x397.png\" alt=\"\" class=\"wp-image-8875\" srcset=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture7-1024x397.png 1024w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture7-300x116.png 300w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture7-768x298.png 768w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture7-1536x595.png 1536w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture7-2048x794.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Error<\/strong> <strong>3<\/strong>: Storage Account Setup and Configuration<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"139\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture4-1024x139.png\" alt=\"\" class=\"wp-image-8872\" srcset=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture4-1024x139.png 1024w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture4-300x41.png 300w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture4-768x105.png 768w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture4-1536x209.png 1536w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture4.png 1704w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Resolution:<\/strong>\n<ul class=\"wp-block-list\">\n<li>If you encounter any of these errors, it means the user executing the script does not have the highly privileged &#8216;Owner&#8217; role at the subscription level, required to assign roles. Please contact your administrator to assign the necessary permissions.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"346\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture9-1024x346.png\" alt=\"\" class=\"wp-image-8877\" srcset=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture9-1024x346.png 1024w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture9-300x101.png 300w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture9-768x260.png 768w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture9-1536x519.png 1536w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture9-2048x693.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Issue:<\/strong> Azure Authentication and Permission Verification<\/li>\n\n\n\n<li><strong>Error<\/strong>: Failed to establish valid Azure context after login<\/li>\n\n\n\n<li><strong>Resolution<\/strong>: If you experience Azure context issues after logging in, try signing out and logging back in.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"199\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture5-1024x199.png\" alt=\"\" class=\"wp-image-8873\" srcset=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture5-1024x199.png 1024w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture5-300x58.png 300w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture5-768x149.png 768w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture5-1536x299.png 1536w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture5-2048x398.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-2-granting-admin-consent-failures\">2.2 Granting Admin Consent Failures<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Issue:<\/strong> When you click the \u2018Grant Admin Consent\u2019 button on the landing page (Step 2 of the Clover deployment process) and receive the message, &#8220;Need permission to access resources in your organization that only an admin can grant,&#8221;<\/li>\n\n\n\n<li><strong>Resolution:<\/strong> That means you lack the necessary admin privileges &#8220;Global Administrator&#8221;. Please contact your administrator to proceed.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"844\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture2.png\" alt=\"\" class=\"wp-image-8869\" srcset=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture2.png 872w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture2-300x290.png 300w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture2-768x743.png 768w\" sizes=\"(max-width: 872px) 100vw, 872px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Once resolved<\/strong>, you should obtain the following message:<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"627\" height=\"1024\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture1-627x1024.png\" alt=\"\" class=\"wp-image-8868\" srcset=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture1-627x1024.png 627w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture1-184x300.png 184w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture1-768x1255.png 768w, https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture1.png 874w\" sizes=\"(max-width: 627px) 100vw, 627px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-contact-support\">3. Contact Support<\/h2>\n\n\n\n<p>If issues persist after following these steps, please contact Clover Support (support@clover-vtl.com) with the following details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tenant ID<\/li>\n\n\n\n<li>Subscription ID<\/li>\n\n\n\n<li>Detailed error logs<\/li>\n\n\n\n<li>Screenshots or exact error messages<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"parent":8111,"menu_order":4,"template":"","manualdocumentationcategory":[32],"manual_doc_tag":[],"class_list":["post-8844","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-clover-documentation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v24.8.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Troubleshooting Clover Deployment Issues - Clover Documentation<\/title>\n<meta name=\"description\" content=\"Resolve common Clover Advanced Virtual Labs deployment issues quickly. 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