Privacy statement

Privacy Policy

Effective Date: 02/19/2025
Last Updated: 02/19/2025

1. Introduction
Welcome to Clover (“Clover,” “we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, applications, and platform. As Clover is offered through the Microsoft Marketplace, certain data processing activities are subject to Microsoft’s policies.

2. Information We Collect
We may collect and process the following categories of personal data:

  • Personal Identifiers: Name, email address, phone number, organization details.
  • Account Information: Usernames, passwords, and authentication credentials.
  • Usage Data: Log files, IP addresses, browser types, access times, and pages visited.
  • Payment Information: Billing details, invoices, and transactions, managed through Microsoft Marketplace.
  • Technical Data: Device information, operating system, and interaction data with our platform.

3. How We Collect Information
We collect information through:

  • Direct interactions when you provide data through forms, registrations, or support inquiries.
  • Automated tracking via cookies, analytics tools, and server logs.
  • Third-party integrations, such as authentication providers and business partners.
  • Microsoft Marketplace, which manages subscription billing and licensing.

4. How We Use Your Information
We use your personal data for the following purposes:

  • To provide, operate, and maintain our services.
  • To process transactions and manage billing via Microsoft Marketplace.
  • To personalize user experience and improve our platform.
  • To send administrative and promotional communications.
  • To comply with legal obligations and enforce our agreements.

5. Legal Basis for Processing
We process your personal data under the following legal bases:

  • Consent: When you have provided explicit consent.
  • Contractual Necessity: When data processing is required to provide our services.
  • Legal Obligation: When compliance with legal regulations is necessary.
  • Legitimate Interests: When we have a legitimate business interest that is not overridden by your rights.

6. Data Sharing & Third-Party Disclosures
We may share your information with:

  • Service providers for hosting, analytics, payment processing, and customer support.
  • Business partners and affiliates for co-marketing and integrations.
  • Legal authorities if required by law, regulation, or legal process.
  • Microsoft Marketplace, which manages billing and user subscriptions. Refer to Microsoft’s Privacy Statement for more details on their data processing policies.

7. Data Security
We implement industry-standard security measures to protect your personal data. However, no transmission over the internet is completely secure. We encourage users to use strong passwords and safeguard their accounts.

8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

9. Your Rights & Choices
Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Withdraw consent where applicable.
  • Request data portability.
  • File a complaint with a regulatory authority.

10. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze trends, and administer our platform. You can manage cookie preferences through your browser settings.

11. International Data Transfers
If you are located outside the country where our servers are based, your data may be transferred internationally. We ensure appropriate safeguards for data protection.

12. Microsoft Marketplace Compliance
As Clover is provided through the Microsoft Marketplace, subscription-related data is processed by Microsoft. Users should review Microsoft’s SaaS Fulfillment API FAQ for further details on subscription management.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

14. Contact Us
For questions or concerns regarding these Terms, you can contact us at: Email: contact@clover-vtl.com
Address: 24 rue Louis Blanc, Paris, France

By using our services, you acknowledge that you have read and understood this Privacy Policy.