California privacy notice

California Privacy Notice (CCPA/CPRA Compliance)
Effective Date: 02/19/2025
Last Updated: 02/19/2025

1. Introduction
This California Privacy Notice applies to residents of California in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). It supplements the Clover: Advanced Virtual Labs for LMS (“Clover,” “we,” “our,” “us”) Privacy Policy by providing additional disclosures and rights granted under California law.

2. Personal Information We Collect
Under the CCPA, “Personal Information” refers to data that identifies or relates to a particular California consumer or household. We may collect the following categories of Personal Information:

  • Identifiers: Name, email address, phone number, and account credentials.
  • Commercial Information: Subscription and transaction history managed via Microsoft Marketplace.
  • Internet/Network Information: IP addresses, device data, browsing behavior, and interactions with our platform.
  • Geolocation Data: Location-based information associated with service usage.
  • Professional/Employment Information: Organization details, job roles, and business contacts.
  • Inferences: Information derived from user interactions to enhance personalization.

We do not collect or process sensitive personal information as defined under CPRA.

3. Sources of Personal Information
We collect personal information from:

  • Direct interactions when you register, subscribe, or contact support.
  • Automated tracking through cookies, analytics tools, and server logs.
  • Third-party services, including Microsoft Marketplace for subscription management.

4. How We Use Personal Information
We use collected information for:

  • Service delivery and account management.
  • Subscription billing and transaction processing via Microsoft Marketplace.
  • Security, fraud prevention, and compliance with legal obligations.
  • Marketing, promotions, and customer communications.
  • Service improvements and analytics.

5. Sale & Sharing of Personal Information
We do not sell personal information under CCPA definitions. However, we may share certain data with third-party service providers for analytics, advertising, and operational purposes. Users can opt out of targeted advertising through their cookie preferences or browser settings.

6. Consumer Rights Under CCPA/CPRA
California residents have the following rights regarding their personal data:

  • Right to Know: Request details on the categories and specific pieces of personal information we collect, use, or disclose.
  • Right to Delete: Request deletion of your personal data, subject to legal exceptions.
  • Right to Correct: Request corrections to inaccurate personal information.
  • Right to Opt-Out: Opt-out of data sharing for cross-context advertising.
  • Right to Limit Use of Sensitive Information: We do not collect sensitive information but honor any such requests in compliance with CPRA.
  • Right to Non-Discrimination: Exercising your privacy rights will not result in unfair treatment.

7. How to Exercise Your Rights
To submit a request regarding your data, contact us at:

  • Email: contact@clover-vtl.com
  • Address: 24 rue Louis Blanc, Paris, France

For verification purposes, we may require additional details to confirm your identity before processing a request.

8. Data Retention
We retain personal data for as long as necessary to fulfill business needs and comply with legal obligations. Data is securely deleted or anonymized once retention is no longer required.

9. Third-Party Services & Microsoft Marketplace Compliance
Clover operates through Microsoft Marketplace, meaning some personal data is processed by Microsoft. Please review Microsoft’s Privacy Statement for further details on their data handling practices.

10. Changes to This Notice
We may update this notice periodically. Changes will be reflected with an updated “Last Updated” date at the top of this page.

11. Contact Us
For questions or concerns regarding these Terms, you can contact us at: Email: contact@clover-vtl.com
Address: 24 rue Louis Blanc, Paris, France

By using our services, you acknowledge that you have read and understood this California Privacy Notice.